Whereby granted, a strict net 30 days payment terms are applied to approved accounts. Accounts in excess of our trading terms will not be able to place orders and outstanding orders will not be delivered. 

In the event of a default of payment when due, all costs incurred (including, but not limited to that of collection, legal fees and court costs) shall be paid by the client.



All overdue invoices bear interest at 10% per annum (or maximum allowed by law) on any unpaid balance. There is also a $15.00 returned payment fee applicable to any declined cheques or automatic withdrawals.



Free delivery to metropolitan areas.

A freight charges applies to all orders under a minimum order value of $300.00. A minimum freight charge from $12.00 plus GST will apply for all metropolian area deliveries.



Returns will not be accepted unless prior approval is given by DAW Trading.

A restocking fee of at least 10% of the value of the goods returned applies unless the following condition applies.

  • Whereby goods are incorrectly delivered by DAW Trading will not attract a restocking or return freight fee.
  • Whereby goods are incorrectly ordered by the customer. 



If any stocked items are deemed faulty by DAW Trading Pty Ltd, DAW Trading will exchange, replace or credit as seen fit. DAW Trading must be notified within 7 days of receiving your goods. 



All fasteners sold are warranted to be free from defects in material and craftsmanship. Reasonable care must be utilised in the handling and storage of fasteners.

All tools carry a 12 month warranty period on all parts with exception of the Driver Blades, Bumpers and O-Rings. Components that are found to be defective either in craftsmanship or materials used within the warranty period will be replaced at no cost incurred. Warranty will be void if the tool has been misused, deliberately damaged or fasteners other than genuine AGrade products have been used